Sesam Street 323b, 4010, Norway

We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are your balloon delivery charges?

Balloon delivery to your venue is available at $35.00 per trip. Alternatively, you may opt for self-collection from our store.

Which payment methods are accepted for my order?

Payment can be made via bank transfer or internet banking. This is our recommended mode of payment. Alternatively, payment can be made via a credit or debit card through PayPal. Kindly note that a transaction fee would apply for this mode of payment.

How long will delivery take?

You may select your preferred delivery date and time during checkout.

How secure is shopping in the Online Shop? Is my data protected?

We value your privacy. Communication to and from the server is encrypted using a secure HTTPS connection, just like the traffic between your computer and your online banking website. We take measures to protect our servers from outside intrusion, as we do with our own online store.

What should I do after submitting my order?

Kindly make payment for your order within 12 hours from order submission so that we can confirm and expedite with order fulfilment.

Do I receive an invoice for my order?

Once you have submitted your order, you will receive an order email in which your invoice is attached. You will also received another email once payment has been received and we are able to confirm your order for fulfilment.

Send us an email

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